Smartlyze Terms and Conditions

Effective Date: 2024-11-19

1. Definitions

  1. "Service" means the Smartlyze AI-powered data analytics platform
  2. "User" means any individual or entity accessing or using the service
  3. "Content" means all data, information uploaded or processed through the service

2. Service Access & Usage

  1. User Responsibilities
    1. Provide accurate registration information
    2. Maintain confidentiality of login credentials
    3. Use the service only for lawful business purposes
    4. Not attempt unauthorized access to the system
  2. Prohibited Activities
    1. Interfering with the functionality of the service
    2. Reproducing, distributing, or reverse-engineering service capabilities
    3. Uploading harmful or malicious code
    4. Violating intellectual property or proprietary rights

3. Data Rights & Privacy

  1. User Data Ownership
    1. Users retain ownership of all data they upload
    2. The company does not claim ownership of user data
    3. Data will be used solely for providing the service
  2. Data Security
    1. Enterprise-grade encryption
    2. Regular security audits
    3. Compliance with GDPR and CCPA standards
    4. No unauthorized data sharing

4. Intellectual Property

  1. Smartlyze retains all rights to:
    1. Platform architecture
    2. AI algorithms
    3. Unique technological implementations
    4. Software design and methodology

5. Liability & Limitations

  1. Service Performance
    1. No guarantee of 100% uptime
    2. Maximum liability limited to service fees
    3. No compensation for indirect or consequential damages
  2. Disclaimer
    1. Service provided "as is"
    2. No explicit warranties of merchantability
    3. No guarantee of specific business outcomes

6. Pricing & Billing

  1. Subscription Terms
    1. Flexible plans based on usage
    2. Prorated billing for partial periods
    3. Automatic renewal with opt-out option
    4. Price changes with 30-day notice

7. Termination

  1. User Termination Rights
    1. Cancel subscription anytime
    2. Immediate data export upon request
    3. Pro-rated refund for unused service
  2. Company Termination Rights
    1. Terms of service violation
    2. Suspicious account activity
    3. Non-payment of invoices

8. Dispute Resolution

  1. Jurisdiction
    1. Disputes governed by Polish laws
    2. Mandatory arbitration
    3. Single arbitrator proceeding
    4. Arbitration costs shared equally

9. Modifications

  1. Terms Update
    1. Smartlyze reserves the right to modify terms
    2. 30-day notice for significant changes
    3. Continued use constitutes acceptance

10. Contact Information

  1. Support Email: [email protected]